Q173489: WD97: Cannot Open Hyperlinked Document Using Shortcut Menu

Article: Q173489
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbnetwork winword word97 kbwdinternet
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

In Microsoft Word 97, when you right-click a hyperlink to a document, point to
Hyperlink on the shortcut menu, and then click Open or Open in New Window, the
document may not open.

This problem only occurs when you right-click a hyperlink to a document saved on
your computer (or network location). This problem does not occur when you
right-click a hyperlink to the World Wide Web.

WORKAROUND
==========

To open the file, click the hyperlink instead of right-clicking the hyperlink
and using the shortcut menu.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
For additional information about hyperlinks, please see the following article in
the Microsoft Knowledge Base:

  Q159940 WD97: General Information About Hyperlinks

Additional query words: 8.0 8.00

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Keywords          : kbnetwork winword word97 kbwdinternet 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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