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Q173403: Deleting Non-Existent File Causes Event ID 2000

Article: Q173403
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-JUL-2002

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

Event ID 2000 appears occasionally in the event log. The event is described by
the following message:

  The server's call to a system service failed unexpectedly.

The data field (in words) looks like the following example:

  0000: 00040000 00540001 00000000 c00007d0
  0010: 00000000 c000000f 00000000 00000000
  0020: 00000000 00000000 05180bc5

CAUSE
=====

Event ID 2000 is caused by a client trying to delete a non-existent file on a
NetWare server through Gateway Services for NetWare (GSNW). This doesn't appear
to cause any problems other than the error message in the Event Log.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: gsnw

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug

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