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Q173384: HOWTO: Recover from Deleting the Repair Directory and Setup.log

Article: Q173384
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbenv kbsetup
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
-------------------------------------------------------------------------------

SUMMARY
=======

Deleting the %SystemRoot%\Repair folder from a Windows NT 3.51 or 4.0 Server or
Workstation installation produces the following problems:

- You cannot install a Windows NT Service Pack.

  When you run the Update program from the Windows NT service pack you receive
  the following error message:

  Service Pack Setup could not find the Setup.log file in your repair
  directory.

  The Update program will not continue.

- You cannot create an Emergency Repair Disk. When you run Rdisk to update and
  create an Emergency Repair Disk, it fails with the following error message:

  Repair Disk Utility could not copy all files to the Emergency Repair Disk.
  One or more files were not found.

  This error occurs after the update option has finished copying the following
  files to the newly created repair folder:

     Autoexec.nt
     Config.nt
     ntuser.da_ New user profile (V4.0 only)
     Software._ Software Registry hive
     System._   System Registry hive

The following files are missing from the repair folder and are necessary for a
good Emergency Repair Disk.

    Sam._      Sam Registry hive
    Security._ Security hive
    Default._  Default user profile
    SETUP.LOG file

MORE INFORMATION
================

Windows NT 4.0
--------------

To fix both problems, you can do an in-place upgrade of Windows NT 4.0. If your
computer is running Windows NT 4.0 Service Pack 2 or earlier and is formatted as
NTFS or FAT, perform the following steps:

1. Start the system from Setup Disk One of the three Windows NT setup disks.
  After you insert the second setup disk, select "To setup Windows NT now,
  Press ENTER".

2. Select a mass storage device, and then insert Setup Disk Three.

3. Select "To upgrade Windows NT in the directory above, press ENTER." Verify
  that the folder is the one you want to upgrade and press Enter. Press Esc to
  bypass exhaustive examination.

  Windows NT Setup now performs an in-place upgrade, and creates a new
  %SystemRoot%\Repair folder and Setup.log file. You are also asked to create
  an Emergency Repair Disk. Click Yes, and create an Emergency Repair Disk.

NOTE: An upgraded installation of Windows NT 4.0 over an installation with
Service Pack 2 or later can result in an unstable or unbootable system. Backup
the system before proceeding and be sure to reinstall the latest Service Pack
after the upgrade installation.

Windows NT 4.0 Service Pack 3 NTFS Format:
------------------------------------------

If your computer is running Windows NT 4.0 Service Pack 3 and is NTFS, perform
the following steps:

1. Do a parallel installation of Windows NT 4.0.

  Make sure you have 160 MB of free disk space on your computer, then insert
  Setup Disk One of the Windows NT Setup disks and install Windows NT into a
  new folder called NTFIX.

2. Apply the latest Service Pack to this installation.

3. Perform in-place upgrade of the original installation.

4. When the system restarts, select the parallel installation to boot from. (The
  first menu item in the Boot.ini display)

5. Copy the following 3 files from the NTFIX\System32 folder to the original
  folder (the .dll files are hidden):

  Samlib.dll
  Samsrv.dll
  Winlogon.exe

  If you are running Windows NT 4.0 Service Pack 4 (SP4, copy these additional
  files from the NTFIX\System32 folder to the original folder:

  Lsasrv.dll
  Services.exe
  Msv1_0.dll

6. Shutdown and boot into the original installation, (the third menu item in the
  Boot.ini display). Reapply the latest Service Pack.

7. After the system begins booting into the original installation, remove the
  read-only attribute from the Boot.ini file, click Boot.ini, and then delete
  all references to the NTFIX folder. Make sure to change the Default line in
  the Boot.ini file to point to the original folder.
  (default=multi(0)disk(0)rdisk(0)partition(1)\"original directory")

8. Delete the NTFIX folder.

Windows NT 4.0 Service Pack 3 FAT Format:
-----------------------------------------

If your computer is running Windows NT 4.0 Service Pack 3 and is FAT, follow
these steps:

1. Copy the following files 3 files from the Winnt_Root\System32 folder to a
  temporary location: (The .dll files are hidden)

     Samlib.dll
     Samsrv.dll
     Winlogon.exe

  If you are running Windows NT 4.0 Service Pack 4, copy these additional files
  to the original folder:

  Lsasrv.dll
  Services.exe
  Msv1_0.dll

2. Start the system from Setup Disk One of the three Windows NT Setup disks.
  After you insert the second setup disk, select "To setup Windows NT now,
  Press ENTER".

3. Select a mass storage device, and then insert Setup Disk three.

4. Select "To upgrade Windows NT in the directory above, press ENTER." Verify
  that the folder is the one you want to upgrade and press Enter. Press Esc to
  bypass exhaustive examination.

  Windows NT Setup performs an in-place Upgrade, and creates a new
  Winnt_Root\Repair folder and Setup.log file. You are also asked to create an
  Emergency Repair Disk. Click Yes to create an Emergency Repair Disk.

5. Boot your system to DOS. Copy the three saved files from step 1 above to the
  Winnt_Root\System32 folder.

6. Restart your system and apply the latest Service Pack.

Windows NT 3.51
---------------

To fix both problems, you can do an in-place upgrade of Windows NT 3.51. If your
computer is running Windows NT 3.51 Service Pack 3 or earlier and formatted as
NTFS or FAT, follow these steps:

1. Start the system from Setup Disk One of the three Windows NT Setup disks.
  After you insert the second setup disk choose "To setup Windows NT now, Press
  ENTER".

2. Select a mass storage device, and then insert Setup Disk Three.

3. Select "To upgrade Windows NT in the directory above, press ENTER." Verify
  that the folder is the one you want to upgrade and press Enter. Press Esc to
  bypass exhaustive examination.

  Windows NT Setup performs an in-place upgrade, and creates a new
  %SystemRoot%\Repair folder and Setup.log file. You are also asked to create
  an Emergency Repair Disk. Click Yes and create an Emergency Repair Disk.

Windows NT 3.51 Service Pack 4 or 5 FAT Format:
-----------------------------------------------

If your computer is running Windows NT 3.51 Service Pack 4 or 5 and is FAT
format, follow these steps:

1. Copy Samsrv.dll from the Winnt_Root\system32 folder to a temporary location.

2. Start the system from Setup Disk One of the three Windows NT Setup disks.
  After inserting the second setup disk choose "To setup Windows NT now, Press
  ENTER".

3. Select a mass storage device, and then insert Setup Disk Three.

4. Select "To upgrade Windows NT in the directory above, press ENTER." Verify
  that the folder is the one you want to upgrade, and then press Enter. Press
  Esc to bypass exhaustive examination.

  Windows NT Setup performs an in-place upgrade, and creates a new
  Winnt_Root\Repair folder and Setup.log file. You are also asked to create an
  Emergency Repair Disk. Click Yes and create an Emergency Repair Disk.

5. Boot your system to DOS. Copy Samsrv.dll from step 1 above to the
  Winnt_Root\System32 folder.

6. Restart your system and re-apply the latest Service Pack.

Windows NT 3.51 Service Pack 4 or 5 NTFS Format:
------------------------------------------------

If your computer is running Windows NT 3.51 Service Pack 4 or 5 and is NTFS
format, follow these steps:

1. Do a parallel installation of Windows NT 3.51.

  Make sure you have 100 MB of free disk space on your computer, then insert
  Setup Disk 1 of the Windows NT setup disks. Install Windows NT into a new
  folder called NTFIX.

2. Apply the latest Service Pack to this installation.

3. Perform an in-place upgrade of the original installation.

4. When the system restarts, select the parallel installation to boot from (the
  first menu item in the Boot.ini display). Copy Samsrv.dll from the
  NTFIX\System32 folder to the Winnt_Root\System32 folder (the original
  installation).

5. Shutdown and boot into the original installation (the third menu item in the
  Boot.ini display). Reapply the latest Service Pack.

6. After the system begins booting into the original installation, remove the
  read-only attribute from the Boot.ini file, click on it and delete all
  references to the NTFIX folder. Make sure to change the Default line in the
  Boot.ini to point to the original folder.
  (default=multi(0)disk(0)rdisk(0)partition(1)\"original directory")

7. Delete the NTFIX folder.

Now that you have a valid repair folder and Setup.log file, you can install a
Windows NT Service Pack and update the Emergency Repair Disk information without
errors.

Additional query words: repair setup.log

======================================================================
Keywords          : kbenv kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0
Issue type        : kbhowto

=============================================================================

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