Q173315: PPT7: White Text Prints Black w/ HP Color LaserJet Driver

Article: Q173315
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kborg
Last Modified: 16-APR-2000

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This article discusses a beta test product not yet announced by
Microsoft. Please feel free to familiarize yourself with this
product, test it, and report problems to Microsoft.

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

When you print an Organization Chart or Microsoft Graph object using the
Hewlett-Packard (HP) Color LaserJet (MS) printer driver, white text prints
black.

CAUSE
=====

This problem occurs if the Organization Chart or Microsoft graph object has been
ungrouped and converted to a PowerPoint drawing object.

WORKAROUND
==========

To work around this problem, set the printer driver to download True Type fonts
as bitmap soft fonts, following these steps:

1. On the File menu, click Print.

2. In the Printer Name box, select the HP LaserJet (MS) printer driver.

3. Click Properties.

4. Click the Fonts tab.

5. Click the "Download True Type fonts as bitmap soft fonts," and then click OK.

6. Click OK.

STATUS
======

Microsoft is researching this problem and will post new information here as it
becomes available.

Additional query words: text fonts characters labels names tags gridlines bars chart viewgraph view box line drawing ppt ppt95 ppt7

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Keywords          : kborg 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0
Hardware          : x86

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