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Q173303: XADM: 5.0 Administrator Program Stops 4.0 Directory Service

Article: Q173303
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.0 SP1
Operating System(s): 
Keyword(s): kbusage exc4 exc5 exc5sp1
Last Modified: 16-OCT-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.0 SP1 
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SYMPTOMS
========

If you connect the Exchange 5.0 Administrator program against an Exchange Server
4.0 computer and delete another Exchange Server 4.0 computer in the site, the
connected Exchange Server 4.0 computer's directory service may fail.

You may see the following events in the Windows NT Event Viewer Application log
on the server where the Exchange directory service has failed:

  Event ID: 1171
  Source: MSExchangeDS
  Type: Error
  Category: Internal Processing
  Description: Exception c0000005 has occurred with parameters 450e7c and
  0 (Internal ID 10c009b). Please contact Microsoft Product Support
  Services for assistance.

Followed by a Dr. Watson error message:

  Event ID: 4097
  Source: DrWatson
  Type: Information
  Description: The application, dsamain.DBG, generated an application
  error. The error occurred on 7/11/1997 @ 14:58: 4.750 The exception
  generated was 000006d9 at address 77f63638 (..RtlDispatchException)

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem has been corrected in the
latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K



Additional query words:

======================================================================
Keywords          : kbusage exc4 exc5 exc5sp1 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2 kbExchange500SP1
Version           : winnt:4.0,5.0,5.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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