KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q173088: How to Remove and Reinstall the Dial-Up Adapter for MSN

Article: Q173088
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0,2.5
Operating System(s): 
Keyword(s): kbenv kbmsn
Last Modified: 08-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- The Microsoft Network versions 1.2, 1.3, 2.0, 2.5 
-------------------------------------------------------------------------------

SUMMARY
=======

To connect to MSN, The Microsoft Network, the Dial-Up Adapter must be installed
and configured correctly for MSN. This article describes how to remove and
reinstall the Dial-Up Adapter.

MORE INFORMATION
================

Because the Dial-Up Adapter is automatically installed by MSN Setup, you may
need to remove and reinstall the Dial-Up Adapter to verify that it is configured
correctly for MSN. To do so, use the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Network.

3. On the Configuration tab, click Dial-Up Adapter, and then click Remove.

4. Click OK. When you are prompted to restart the computer, click Yes.

5. In the Control Panel window, double-click Network.

6. On the Configuration tab, click Add.

7. In the Select Network Component Type dialog box, click Adapter, and then
  click Add.

8. In the Manufacturers box, click Microsoft.

9. In the Network Adapters box, click Dial-Up Adapter, and then click OK.

10. In the Select Network Component Type dialog box, click Protocol, and then
  click Add.

11. In the Manufacturers box, click Microsoft.

12. In the Network Adapters box, click TCP/IP, and then click OK.

13. On the Configuration tab, double-click Dial-Up Adapter.

14. On the Bindings tab, make sure "TCP/IP -> Dial-Up Adapter" is the only
  protocol selected. If any other protocol is selected, click the check box to
  the left of the protocol to clear it.

15. Click OK, and then click OK again.

16. When you are prompted to restart the computer, click Yes.

Additional query words: msnet msnetwork tcpip

======================================================================
Keywords          : kbenv kbmsn 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250 kbMSN120
Version           : WINDOWS:1.2,1.3,2.0,2.5
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.