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Q173087: Classic and New MSN Icons Appear on Desktop

Article: Q173087
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 13-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 2.0 
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SYMPTOMS
========

If you remove and reinstall Microsoft Exchange and MSN, The Microsoft Network,
both the Classic MSN and the new MSN icons may appear on the desktop.

CAUSE
=====

The connection between MSN and the Msn13.exe file may be damaged or missing.

RESOLUTION
==========

To remove the Classic MSN icon from the desktop, use the following steps:

1. Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert
  Notification option is turned on, close the Welcome To MSN window that opens
  on the desktop.

2. Double-click My Computer.

3. Right-click the CD-ROM drive icon, and then click Explore.

4. Double-click the Msnsetup folder.

5. Double-click the Compnts folder.

6. Double-click the Msn13.exe file. Follow the instructions on the screen, and
  accept all default settings.

7. When you are prompted to restart the computer, click Yes.

8. Double-click the Coreui.exe file. Follow the instructions on the screen, and
  accept all default settings.

9. Double-click the Newcore.exe file.

10. Close all open windows, and then restart the computer.

Additional query words:

======================================================================
Keywords          : kbsetup 
Technology        : kbMSNSearch kbMSN200
Version           : WINDOWS:2.0

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