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Q173000: Moving Files on Macintosh Volume Causes Stop 0x0000001E

Article: Q173000
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you run or start Services for Macintosh (SFM) on a computer running Windows
NT Server and Cheyenne's InocuLAN version 4.0 is installed, the following stop
screen message may occur when you move files on the Macintosh volume:

  STOP: 0x0000001E
  KMODE_EXCEPTION_NOT_HANDLED

CAUSE
=====

When the driver INO_FLTR.SYS is present on the computer running Windwos NT
Server, InocuLAN tracks files that are copied or moved on a Macintosh volume.
This symptom can occur if either users or applications move files (that is, mail
clients or a mail gateway).

RESOLUTION
==========

Cheyenne is aware of this problem and has a patch for it. Contact Cheyenne
software for more information about the patch.


-or-

Remove InocuLAN from the server completely. When you disable the four services
and restart the computer, the INO_FLPY.SYS and INO_FLTR.SYS drivers will still
be loaded into memory. The files must be removed from the server completely to
stop them from loading.

MORE INFORMATION
================

InocuLAN is manufactured by Cheyenne, a vendor independent of Microsoft; we make
no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words: AFP Apple Talk blue screen 0x1e
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Keywords          : kb3rdparty kberrmsg 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51,4.0
Issue type        : kbprb

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