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Q172997: Error Message: Could Not Connect to the Proxy Server

Article: Q172997
Product(s): The Microsoft Network
Version(s): WINDOWS:1.3,2.0,2.5
Operating System(s): 
Keyword(s): kberrmsg kbmsn
Last Modified: 09-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.3, 2.0, 2.5 
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, using a modem, you
may receive one of the following error messages:

  Could not connect to the proxy server.

  or

  Internet Explorer can not open the Internet site http://?. A connection with
  the server could not be established.

CAUSE
=====

This behavior can occur if MSN is configured to connect using a proxy server.

RESOLUTION
==========

To resolve this issue, use the following steps:

1. Disconnect from MSN.

2. Right-click the MSN icon on the desktop, and then click Properties.

3. Click the Connection tab.

4. Under Proxy Server, click the Connect Through A Proxy Server check box to
  clear it. If you use Windows 98, click "Access the Internet using a proxy
  server" check box to clear it.

5. Click OK.

Additional query words:

======================================================================
Keywords          : kberrmsg kbmsn 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN250
Version           : WINDOWS:1.3,2.0,2.5
Issue type        : kbprb

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