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Q172978: Err Msg: Iexplore Caused a Stack Fault in Module Kernel32.dll.

Article: Q172978
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5,2.51
Operating System(s): 
Keyword(s): kberrmsg kbmsn
Last Modified: 08-SEP-1999

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The information in this article applies to:

- The Microsoft Network versions 2.5, 2.51 
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SYMPTOMS
========

When you resize the Chat window in MSN, The Microsoft Network, you may receive
the following error message:

  This program has performed an illegal operation and will be shut down. If the
  problem persists, contact the program vendor.

If you click Details, you see the following message:

  Iexplore caused a stack fault in module Kernel32.dll.

CAUSE
=====

This behavior can occur when you resize the Chat window in MSN while MSN is
accessing information over the Internet.

WORKAROUND
==========

To workaround this issue, you can upgrade to MSN version 2.6 and this problem
will not occur. This CD-ROM is currently available to MSN members free of
charge.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

When an error occurs in Windows that involves a Windows core file such as
Kernel32.dll, we recommend that you shut down and restart the computer.

Additional query words: msnet msnetwork microsoft-net m.s.n. 2.50 2.51

======================================================================
Keywords          : kberrmsg kbmsn 
Technology        : kbMSNSearch kbMSN251 kbMSN250
Version           : WINDOWS:2.5,2.51
Issue type        : kbprb

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