KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Article: Q172703
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): winword word97
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you add a page to your letter so that it includes two or more pages, a page
number and date are added to the header of your document beginning on page two.

CAUSE
=====

This problem occurs if you used the Letter Wizard, selected either the
Contemporary, Elegant, or Professional Page design, and cleared the "Include
header and footer with page design" check box. You cannot add or modify the
header while running the Letter Wizard.

NOTE: This problem may also occur when you use a custom page design or when you
use the Letter Wizard to modify an existing letter.

WORKAROUND
==========

NOTE: View the document in Page Layout to see the header of your letter.

To remove the page number and date information contained in the header, follow
these steps:

1. Move the insertion point to page two of your letter.

2. On the View menu, click Header And Footer. The insertion point should now be
  in the header of your letter.

3. On the Edit menu, click Select All.

4. On the Edit menu, click Cut.

5. Click the Close button on the Header And Footer toolbar.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

For additional information about problems with the Letter Wizard, please see the
following articles in the Microsoft Knowledge Base:

  Q157381 WD97: Known Problems with Letter Wizard Contemporary Page Design

  Q172704 WD97: Company Name Not Added to Header w/Letter Wizard

For more information about "using the letter wizard," click the Office Assistant,
type "letter wizard" (without the quotation marks), click Search, and then click
one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words:

======================================================================
Keywords          : winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Q172703: WD97: Letter Wizard Second Page Header Contains Date/Page Number