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Q172604: Error Message: The Set of Folders Could Not Be Opened

Article: Q172604
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kberrmsg kbtool win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to open the Microsoft Exchange Inbox, you may receive either of the
following error messages:

   - The set of folders could not be opened. An unexpected error occurred. Could
  not initialize the provider (MSPST.DLL) MAPI 1.0 - 1026 (8004010F)

   - Unable to display the folder. An unexpected error has occured. Mapi was
  unable to load the information service mspst.dll. Be sure the service is
  correctly installed and configured.

CAUSE
=====

The Mspst32.dll file may be missing or damaged.

RESOLUTION
==========

To resolve this issue, extract a new copy of the Mspst32.dll file from your
original Windows 95 disks or CD-ROM to the Windows\System folder.

The Mspst32.dll file is located in the Win95_06.cab cabinet file on the Windows
95 CD-ROM, the Win95_06.cab cabinet file on disk 6 of the original Windows 95
DMF floppy disks, or from the Win95_10.cab cabinet file on disk 10 of the
original Windows 95 non-DMF floppy disks.

For information about using the Extract tool, please see the following article in
the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files


Additional query words:

======================================================================
Keywords          : kberrmsg kbtool win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95
Hardware          : x86
Issue type        : kbprb

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