Q172416: FTP Clients Cannot Rename Files on Remote FTP Virtual Directory
Article: Q172416
Product(s): Internet Information Server
Version(s): 4.0
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Internet Information Server version 4.0
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SYMPTOMS
========
When you connect to an FTP virtual directory that points to a remote Microsoft
Windows NT Server (using either an NTFS or FAT partition), you can not rename a
file that resides in that directory, even if you have full control to the share
or NTFS permissions. When you try to rename the file, you will get the following
error message:
Error 500: Access is denied.
All other actions can be completed as expected (put, get, delete). Also, a file
located in a local virtual directory may be successfully renamed.
CAUSE
=====
The FTP protocol has a two step rename process. The first, RNFR (Rename From),
does not attempt to impersonate the UNC user when checking file attributes.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
The English version of this fix should have the following file attributes or
later:
Date Time Version Size File Name Platform
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12/18/98 03:46p 4.2.680.1 27,696 Admwprox.dll (x86)
12/18/98 03:48p 4.2.680.1 327,472 Asp.dll
12/18/98 03:46p 4.2.680.1 43,456 Coadmin.dll
12/18/98 03:47p 4.2.680.1 11,168 Ftpctrs2.dll
12/18/98 03:47p 4.2.680.1 81,376 Ftpsvc2.dll
12/18/98 03:47p 4.2.680.1 55,392 Httpodbc.dll
12/18/98 03:46p 4.2.680.1 10,224 Iisfecnv.dll
12/18/98 03:46p 4.2.680.1 61,920 Iislog.dll
12/18/98 03:46p 4.2.680.1 16,848 Infoadmn.dll
12/18/98 03:46p 4.2.680.1 184,208 Infocomm.dll
12/18/98 03:46p 4.2.680.1 9,584 Infoctrs.dll
12/18/98 03:46p 4.2.680.1 47,936 Isatq.dll
12/18/98 03:46p 4.2.680.1 29,520 Iscomlog.dll
12/18/98 03:47p 4.2.680.1 11,248 Iwrps.dll
12/18/98 03:46p 4.2.680.1 13,856 Lonsint.dll
12/18/98 03:46p 4.2.680.1 8,336 Lonsiw95.dll
12/18/98 03:46p 4.2.680.1 71,232 Metadata.dll
12/18/98 03:46p 4.2.680.1 7,488 Rpcref.dll
12/18/98 03:46p 4.2.680.1 12,592 Spud.sys
12/18/98 03:46p 4.2.680.1 18,032 Svcext.dll
12/18/98 03:47p 4.2.680.1 14,752 W3ctrs.dll
12/18/98 03:47p 4.2.680.1 227,424 W3svc.dll
12/18/98 03:47p 4.2.680.1 87,504 Wam.dll
12/18/98 03:48p 4.2.680.1 49,424 Admwprox.dll (Alpha)
12/18/98 03:50p 4.2.680.1 548,112 Asp.dll
12/18/98 03:48p 4.2.680.1 77,072 Coadmin.dll
12/18/98 03:50p 4.2.680.1 17,168 Ftpctrs2.dll
12/18/98 03:50p 4.2.680.1 126,224 Ftpsvc2.dll
12/18/98 03:49p 4.2.680.1 89,360 Httpodbc.dll
12/18/98 03:49p 4.2.680.1 17,680 Iisfecnv.dll
12/18/98 03:49p 4.2.680.1 110,864 Iislog.dll
12/18/98 03:49p 4.2.680.1 25,872 Infoadmn.dll
12/18/98 03:49p 4.2.680.1 302,864 Infocomm.dll
12/18/98 03:49p 4.2.680.1 15,120 Infoctrs.dll
12/18/98 03:48p 4.2.680.1 82,704 Isatq.dll
12/18/98 03:49p 4.2.680.1 45,840 Iscomlog.dll
12/18/98 03:48p 4.2.680.1 23,312 Lonsint.dll
12/18/98 03:48p 4.2.680.1 13,584 Lonsiw95.dll
12/18/98 03:48p 4.2.680.1 131,856 Metadata.dll
12/18/98 03:48p 4.2.680.1 12,048 Rpcref.dll
12/18/98 03:49p 4.2.680.1 20,912 Spud.sys
12/18/98 03:49p 4.2.680.1 29,456 Svcext.dll
12/18/98 03:49p 4.2.680.1 21,264 W3ctrs.dll
12/18/98 03:49p 4.2.680.1 381,712 W3svc.dll
12/18/98 03:49p 4.2.680.1 149,264 Wam.dll
WORKAROUND
==========
Locate a file that needs to be renamed in a local virtual directory.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Internet Information
Server version 4.0.
Additional query words:
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Keywords : kberrmsg
Technology : kbiisSearch kbiis400
Version : :4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbpending
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