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Q172195: Service Control Manager Reports Error But No Event ID Is Listed

Article: Q172195
Product(s): Microsoft Windows NT
Version(s): WINDOWS NT:4.0
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you start Windows NT 4.0, you may receive the following error message:

  At Least One Service or Driver Failed During System Startup. Use Event Viewer
  to Examine the Event Log for Details.

When you check Event Viewer, there are no error messages.

CAUSE
=====

This behavior can occur if a driver does not start correctly but does not report
errors to the Event Log service.

One driver that exhibits this behavior is the UMAX scanner driver (UMAXDRV). If
the scanner is turned off, the driver does not load, which causes the error
message. However, the driver does not report the failure to the Event Log
service.

RESOLUTION
==========

Either resolve the issue that caused the driver not to load successfully (for
example, turn on the scanner before booting) or disable the driver by following
these steps:

1. In Control Panel, double-click Devices.

2. Click the driver, and then click Startup.

3. Click Disabled, and then click OK.

4. Click Close.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

======================================================================
Keywords          : kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WINDOWS NT:4.0

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