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Q172152: Unable to read the Appletalk Registry Section

Article: Q172152
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s): 
Keyword(s): kbinterop kbnetwork
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you try to install Services for Macintosh on a Windows NT Server, the
following error message may occur:

  Unable to read the Appletalk Registry Section. Please reinstall Appletalk on
  this machine.

CAUSE
=====

The network interface card (NIC) driver may not contain a section for media type
descriptor that is required for Services for Macintosh and the AppleTalk
protocol.

If Services for Macintosh is already installed, the registry entries may be
corrupt as a result.

RESOLUTION
==========

Update the NIC driver with the most recent version of Windows NT.

It may also be necessary to remove and reinstall Services for Macintosh after
updating the NIC driver. Some or all of the following registry entries may also
have to be removed before reinstalling the service:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use of Registry Editor can
be solved. Use this tool at your own risk.

  HKey_Local_Machine\System\CurrentControlSet\Services
     \AppleTalk
     \MacFile
     \MacPrint
     \MacSrv

If the Remote Access Service (RAS) is installed, it may be necessary to remove
the following registry key:

  HKey_Local_Machine\System\CurrentControlSet\Services
     \asyncmac*

Additional query words: prodnt sfm macfile

======================================================================
Keywords          : kbinterop kbnetwork 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51,4.0
Hardware          : x86
Issue type        : kbinfo

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