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Q172142: Event ID 4129 May Appear When Using Compaq Insight Manager

Article: Q172142
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbsetup
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you use Compaq's Insight Manager with Windows NT 3.51 or 4.0, it may
generate the following Event ID:

  Event ID: 4129
  Source: SysMgmt
  Type: Error
  Description: The Compaq Systems Management Driver has detected that an
  application has passed a bad parameter to its Device IO Control routine.


CAUSE
=====

According to Compaq technical support, this error may be caused by a user mode
application sending a bad IOCTL packet to the Sysmgmt.sys driver. In addition,
this error has also been caused by bad or defective SCSI cables/connectors and
or improper termination.


RESOLUTION
==========

To correct the problem:

1. Verify that the latest SSD from Compaq is installed.

2. Verify proper cabling and termination on the SCSI Bus.

MORE INFORMATION
================

The Compaq products discussed here are manufactured by Compaq Computer Corp., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt

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Keywords          : kb3rdparty kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:4.0

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