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Q171989: Windows NT Services for Macintosh May Not Start in Desired Zone

Article: Q171989
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbnetwork kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

On some networks, Windows NT Services for Macintosh may not start in the
configured zone every time. The computer may choose a zone at random or may
choose the network's default zone each time.

Similar behavior can be seen if the Windows NT Server computer is in a multiple
seeded range where the ranges are not exactly the same for the zones, which can
cause confusion among nonseed routers. This would also affect browsing for
printers because the printers may go back and forth between the different seeded
ranges. An example would be seed router A routes 1-5 while, on the same net
seed, router b routes 2-6. The devices listing 1 or 6 as their seeded range
would not be visible by the other ranges.

CAUSE
=====

Some routers may send late responses to "Get Net Info" AppleTalk Request,
causing Service for Macintosh to come up in the wrong zone.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A fix
to this problem is in development, but has not been regression-tested and may be
destabilizing in production environments. Microsoft does not recommend
implementing this fix at this time. Contact Microsoft Technical Support for more
information on the availability of this fix.


Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words: atalk zip sfm macfile fiddi

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Keywords          : kbnetwork kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbNTTermServ400 kbNTTermServSearch kbWinNTS351search
Version           : winnt:3.51,4.0
Issue type        : kbbug
Solution Type     : kbfix

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