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Q171986: MSN Mail Does Not Start Microsoft Outlook

Article: Q171986
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 12-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.2, 1.3, 2.0 
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SYMPTOMS
========

After you install Microsoft Outlook, MSN, The Microsoft Network, may continue to
use Microsoft Exchange to send and receive e-mail.

CAUSE
=====

Microsoft Internet Explorer is configured to use Windows Messaging (also known
as Microsoft Exchange) as its default mail service.

RESOLUTION
==========

Configure Internet Explorer to use Outlook as its default mail service. To do
so, follow these steps:

1. Right-click the The Internet icon on your desktop, and then click Properties.

2. Click the Programs tab.

3. In the Mail box, click Microsoft Outlook.

4. Click OK.


Additional query words:

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Keywords          : kbenv 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN120
Version           : WINDOWS:1.2,1.3,2.0

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