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Q171770: Dr. Watson Error in Spoolss.dbg

Article: Q171770
Product(s): Microsoft Windows NT
Version(s): winnt:3.51,4.0
Operating System(s): 
Keyword(s): kbprint
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

Windows NT will intermittently log a Dr. Watson access violation error in
Spoolss.dbg, causing the print spooler to stop. The spooler can be restarted,
and it will continue functioning until the next occurrence of the access
violation.

CAUSE
=====

There was a problem in Localspl.dll.


RESOLUTION
==========

To resolve this problem on a computer running Windows NT 4.0, apply Service Pack
3. Contact Microsoft Technical Support if your computer is running Windows NT
3.51.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.
For information on obtaining the service pack, query on the following word in
the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Microsoft has confirmed this to be a problem in Windows NT version 3.51. A
supported fix is now available, but is not fully regression-tested and should be
applied only to systems experiencing this specific problem. Unless you are
severely impacted by this specific problem, Microsoft recommends that you wait
for the next Service Pack that contains this fix. Contact Microsoft Product
Support Services for more information.


Additional query words:

======================================================================
Keywords          : kbprint 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51,4.0
Hardware          : ALPHA PPC x86
Issue type        : kbbug
Solution Type     : kbfix

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