Q171418: WD97: Using Word as E-mail Editor in Outlook Changes Word View

Article: Q171418
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbinterop kbui word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
- Microsoft Outlook 97 
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SYMPTOMS
========

When the default template in Microsoft Word uses page layout view and Microsoft
Outlook uses Word as its e-mail editor, the default view in Word changes to
normal view.

WORKAROUND
==========

To work around this problem, do not use Word as the e-mail editor in Outlook. To
do this, follow these steps:

1. In Microsoft Outlook, click Options on the Tools menu.

2. On the E-mail tab, click to clear the "Use Microsoft Word as the e-mail
  editor" check box, and then click OK.

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q159476 WD97: How to Enable, Disable Microsoft Word as the E-Mail Editor

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

This problem has been corrected in Word 2000.

Additional query words: 8.0 ol97

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Keywords          : kbinterop kbui word97 
Technology        : kbWordSearch kbOutlookSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3
Version           : WINDOWS:97
Issue type        : kbbug

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