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Q171356: Octopus 3.0 Beta May Cause WinNT to Boot In a Continuous Loop

Article: Q171356
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

After you install Octopus Beta 3.0 software, the system restarts in a continuous
loop.

CAUSE
=====

The system loads ntdetect and ntldr and proceeds to the blue screen and displays
the build info. The screen goes black and the system restarts.

RESOLUTION
==========

To resolve the problem, perform one of the following steps:

If the System is FAT
--------------------

1. Rename c:\SystemRoot\System32\Drivers\Octopus.sys to Octopus.sav.

2. Using a text editor, create a 0 byte file called Octopus.sys. Copy this file
  to c:\SystemRoot\System32\Drivers\.

3. Restart Windows NT.

4. Run the uninstall program that came with Octopus and restart the system.

If the System is NTFS
---------------------

1. Install Windows NT into a separate directory.

2. Follow steps 1 through 4 above.

3. Delete the parallel installation of Windows NT and change the boot.ini file
  back to the original settings.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
product's performance or reliability.

Additional query words: Octopus Beta3.0
======================================================================
Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : WinNT:4.0
Issue type        : kbprb

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