KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q170914: WD97: File Open Reverts to Program Folder Not Network Location

Article: Q170914
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kb3rdparty kbusage winword word97
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you set the Documents path in the Options dialog box (on the Tools menu,
click Options), to a Network location on a Banyan Vines or NetWare network, the
Open and Save As dialog boxes may revert to the Word program directory.

NOTE: The Word program directory is the current location of the Winword.exe file.
Mapping a Network Drive Letter or using UNC pathing doesn't seem to change this
behavior.

WORKAROUND
==========

Change the Open or Save As dialog boxes to the correct network location before
you open or save your file.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
This problem does not occur in Word 2000.

MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q152771 "Directory Not Valid" Error Message Using Banyan or Pathworks

  Q153787 Can't Set Workgroup Template Location on Banyan Vines Network

  Q119138 Cannot Set Default Printer to Network Print Queue from Word

Additional query words: 8.0 novell fileopen filesaveas saveas

======================================================================
Keywords          : kb3rdparty kbusage winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.