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Q170886: WD97: Smart Quotes Incorrect When Language Is Set to French

Article: Q170886
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbinterop kbproof winword word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you set the text language to French (Standard) in Microsoft Word 97 and
type a sentence with a single quotation mark enclosed in double quotation marks,
the single quotation mark will incorrectly be formatted as a double quotation
mark.

RESOLUTION
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

MORE INFORMATION
================

In French, quotations are set off with chevrons (which resemble greater than and
less than symbols). For example, this sentence in English

  "This is a sentence enclosed in quotation marks."

is written like this in French:

  << This is a sentence enclosed in quotation marks. >>

Microsoft Word uses the AutoFormat feature to convert double quotation marks (")
to the French quotation marks (<< or >>) when the language property
for the text is set to French (on the Tools menu, click Language).

If you want to have a single quotation mark enclosed within standard quotation
marks, the single quotation mark is changed to a double quotation mark. This
behavior is incorrect. The single quotation mark should remain as is. For
example, this English statement

  "l'arbre" et l'avion

is changed to this if French is selected as the language:

  << l"arbre >> et l'avion

The correct behavior would produce the following results:

  << l'arbre >> et l'avion

To format text for French, follow these steps:

1. Select the text you want to format for French.

2. On the Tools menu, point to Language, and click Set Language.

3. Change the language to French (Standard) and then click OK.

REFERENCES
==========

For more information about international features in Microsoft Word, please see
the following articles in the Microsoft Knowledge Base:

  Q159341 WD97: International Fonts Don't Appear in Font List

  Q163813 WD97: International Characters Incorrectly Mapped

  Q168852 WD97: Nested Calculations Updated Incorrectly (International)

  Q169530 WD97: Date/Time Field Doesn't Update to International Version

For more information about international features, click the Office Assistant,
type "international features," click Search, and then click "International
features in Word."

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: SR1 release1 8.0 8.00

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Keywords          : kbinterop kbproof winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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