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Q170677: Appstation Administrator Cannot Install Sound Device Drivers

Article: Q170677
Product(s): Microsoft Windows NT
Version(s): 1.0
Operating System(s): 
Keyword(s): kbenv kbhw kbsound kbHardware
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Zero Administration Kit for Windows NT Workstation 4.0 
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SYMPTOMS
========

When the local Administrator logs on to a ZAK Appstation and installs drivers
for a Plug and Play sound card, no sound support is available for any user
account on the Appstation.

CAUSE
=====

Windows NT 4.0 does not support Plug and Play.

RESOLUTION
==========

Before you install any Plug and Play devices, you must install the Pnpisa.sys
file from the Windows NT 4.0 Workstation CD-ROM. For information about how to do
this, see the following article in the Microsoft Knowledge Base:

  Q142642 Windows NT 4.0 Readme.wri File (Part 3 of 5)

Additional query words: 1.00 4.00

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Keywords          : kbenv kbhw kbsound kbHardware 
Technology        : kbWinNTWsearch kbAudDeveloper kbZAWNTW400
Version           : 1.0

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