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Q170488: List of SCSI Adapters Not Found When Adding New SCSI Adapter

Article: Q170488
Product(s): Microsoft Windows NT
Version(s): WinNT:3.5,3.51,4.0
Operating System(s): 
Keyword(s): kbenv
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

- When you use the Windows NT 4.0 SCSI Adapters utility in Control Panel to add
  a new SCSI adapter, the list of SCSI adapters is not displayed and no error
  messages appear.

  -or-

- When you use the Windows NT 3.51 Add/Remove SCSI Adapter feature of Windows
  NT Setup, you may receive the following error message:

  Setup was unable to locate or load an INF file
  Failed to initialize hardware options
  Badly formed setup Script Command 'goto end'

CAUSE
=====

These problems may occur if the file Scsi.inf is missing, corrupted, or
overwritten by a third-party Scsi.inf file.

RESOLUTION
==========

To resolve this problem, use the Windows NT Expand utility to expand the
Scsi.inf file from the Windows NT CD-ROM to the proper folder. For Windows NT
4.0, place the file in the %SystemRoot%\Inf folder. For Windows NT 3.51, place
the file in the %SystemRoot%\System32 folder.

For example:

Expand d:\i386\SCSI.IN_ c:\winnt40\inf\Scsi.inf

The list of SCSI devices is now available.

MORE INFORMATION
================

Additionally, a third-party SCSI driver can be installed from the disk or CD-ROM
provided with the adapter, through the Have Disk option.

Additional query words: loading driver empty
======================================================================
Keywords          : kbenv 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : WinNT:3.5,3.51,4.0

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