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Q170467: Poor Color Quality with HP DeskJet 800-Series Printers

Article: Q170467
Product(s): Microsoft Windows NT
Version(s): 3.51 4.0
Operating System(s): 
Keyword(s): kbprint
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
- Microsoft Windows NT Workstation versions 3.51, 4.0 
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SYMPTOMS
========

When you print to a Hewlett-Packard (HP) DeskJet 800-series printer, the color
quality of printed output from Windows NT 4.0 may not be as high as the color
quality of printed output to the same printer from Microsoft Windows 95 or
Windows 3.1.

CAUSE
=====

The Windows NT 4.0 printer drivers for HP DeskJet printers do not support Color
Resolution Enhancement Technology (CRET) or the following HP features:

- Color Matching

- ColorSmart Technologies

- Photo Pen

- Photo Paper


STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: 855c 870

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Keywords          : kbprint 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : 3.51 4.0

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