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Q170466: WD97: Inline Picture Becomes Red X in Word 6.0/95 Format

Article: Q170466
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbgraphic kbinterop kbui word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

If you open a Microsoft Word for the Macintosh document (versions 6.0 or 6.0.1)
in Word 97, and then save the document in Word 6.0/95 format, any inline
pictures in the document become a large red X containing the following message:

  Use Word 6.0c or later to view Macintosh picture.

NOTE: This error message occurs when you reopen the document in Word 97.

RESOLUTION
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).
The picture may not always appear, but it will print correctly.

To work around this problem, use any of the following methods:

- After opening the document in Word 97, first save the document in Word 97
  format, and then save the document in Word 6.0/95 format.

  -or-

- Change the inline picture to a framed picture in Word for the Macintosh,
  before opening the document in Word 97.

  -or-

- After opening the document in Word 97, save the document in Rich Text Format
  (RTF). Both Word 97 for Windows and Word 6.0 for the Macintosh can read this
  file format.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

Additional query words: sr1 release1 8.0 8.00 mac

======================================================================
Keywords          : kbgraphic kbinterop kbui word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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