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Q170403: XCON: Err Msg: Unable to Interrogate Database…

Article: Q170403
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): kbtshoot exc4 exc5 exc55
Last Modified: 19-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 4.0, 5.0 
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SUMMARY
=======

When you attempt to run MTACHECK /v /f from a command prompt, you might receive
the following error:

  Unable to interrogate the service control database.

This error is reported when you are attempting to run MTACHECK remotely. MTACHECK
must be run from the computer running the Microsoft Exchange Server.

MORE INFORMATION
================

For more details on the MTACHECK command line utility, please see the following
article in the Microsoft Knowledge Base:

  Q148284 XCON: When and How to use the Mtacheck Utility

Additional query words:

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Keywords          : kbtshoot exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5

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