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Q170391: MTG: System Time Advances One Day When You Run Mail’s EXTERNAL

Article: Q170391
Product(s): Microsoft Mail For PC Networks
Version(s): 3.1,3.2,3.5
Operating System(s): 
Keyword(s): 
Last Modified: 10-JUL-2002

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The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.2, used with:
   - the operating system: Microsoft Windows NT, versions 3.1, 3.5 
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SYMPTOMS
========

After you install Microsoft Mail version 3.2 and run the MS-DOS Message Transfer
Agent (External.exe) in Windows NT, the computer system clock increments by 24
hours.

CAUSE
=====

This problem occurs if the BIOS type of the computer is not detected properly.
This problem may occur on any network operating system that is running the
MS-DOS Message Transfer Agent and the Postoffice is located on the system.

RESOLUTION
==========

To correct this problem, do one of the following:

- Make sure the following entry in the External.ini file for Mail version 3.2x
  is set as follows: ClockRollOver=0

- From the MS-DOS command prompt, run External.exe with the /ClockRollOver
  switch as follows: EXTERNAL /ClockRollOver=0

NOTE: The ClockRollOver value is set to 1 by default. If you set this value to 0,
EXTERNAL does not attempt to read the system BIOS.

MORE INFORMATION
================

External.exe version 3.2.13 or later is required to correct this problem.

To Update Your MS-DOS External.exe File
---------------------------------------

You can find Extupd.exe, a self-extracting file, on the following services:

- Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home
  page, click the Support icon. Click Knowledge Base, and select the product.
  Enter kbfile Extupd.exe, and click GO! Open the article, and click the button
  to download the file.

- Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles
  folder. Get Extupd.exe.

- The Microsoft Network On the Edit menu, click Go To, and then click Other
  Location. Type "mssupport" (without the quotation marks). Double-click the MS
  Software Library icon. Find the appropriate product area. Locate and Download
  Extupd.exe.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : :3.1,3.2,3.5
Issue type        : kbprb

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