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Q170339: Cropped Pictures and Objects Are Resized

Article: Q170339
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbgraphic word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you use Word 97 to open a Microsoft Word 7.0 document containing a cropped
picture or object, one of the following may occur:

- The cropped picture or object reverts to its original size when the document
  is saved in the Microsoft Word 97 file format.

  -or-

- When you scroll past the cropped picture, the following error message may be
  displayed:

  The dimensions after cropping are too small or too large

NOTE: If the picture or object was cropped smaller than the original size in
Microsoft Word 7.0, it becomes larger in the Microsoft Word 97 file format. If
the picture or object was cropped larger than the original size in Microsoft
Word 7.0, it becomes smaller in the Microsoft Word 97 file format. Resizing the
picture or object in Microsoft Word 97 does not correct this problem.

WORKAROUND
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, delete the picture or object from the Word 97
document, reinsert it, and then crop it.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES
==========

For more information about cropping an object, or objects that are resized
unexpectedly, please see the following articles in the Microsoft Knowledge
Base:

  Q155777 WD97: Can't Crop Object with SHIFT Key (Dragging Size Handle)

  Q157614 WD97: Word Document Objects Scale When Cropped

  Q162579 WD97: Linked Picture Doesn't Preserve Scaling Properties

Or click the Office Assistant, type "cropping an object" (without the quotation
marks), click Search, and then click the "Resize or crop a drawing object"
topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: cut chop

======================================================================
Keywords          : kbgraphic word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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