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Q170268: WD97: Invalid Page Fault Pasting Object from PowerPoint 97

Article: Q170268
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbinterop kbusage winword word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you select an object in Microsoft PowerPoint 97, copy the object, and then
paste the object into Microsoft Word 97, you may receive the following error
message:

  This program has performed an illegal operation and will be shut down. If the
  problem persists, contact the program vendor.

Clicking the Details button shows either of the following:

  WINWORD caused an invalid page fault in module WINWORD.EXE.

  -or-

  WINWORD caused an invalid page fault in module MSO97.DLL.

This problem only occurs under certain conditions. It is most likely to happen
when you are pasting the object into an application that is not yet fully
initialized after starting.

RESOLUTION
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES
==========

For more information about inserting objects into Microsoft Word documents,
click the Office Assistant, type "embedding objects," click Search, and then
click one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: SR1 release1 8.0 8.00

======================================================================
Keywords          : kbinterop kbusage winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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