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Q170212: WD97: Cutting Object wth Document Map Showing Hangs Word

Article: Q170212
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbusage word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

In page layout view, if you show the Document Map, and you then insert and cut a
shape object, Word 97 may stop responding.

RESOLUTION
==========

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use any of the following methods.

Method 1
--------

Turn off the Document Map before inserting and cutting the object by clicking
Document Map on the View menu.

Method 2
--------

After inserting the object, perform some other action before cutting the object.

Method 3
--------

Instead of inserting and cutting the object in just two steps, follow these
steps:

1. Insert the object and make sure that it is selected.

2. On the Edit menu, click Copy.

3. Press DELETE to delete the object.

NOTE: The object can now be pasted just as if the Cut command were used.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the
Microsoft Knowledge Base:

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

REFERENCES
==========

For more information about the Document Map feature, please see the following
articles in the Microsoft Knowledge Base:

  Q155950 WD97: Document Map Width Not Retained

  Q157550 WD97: Headings Inside Table Don't Display in Document Map

  Q165253 WD97: Bullets and Numbering Not Aligned in Document Map

For more information about the Document Map feature, click the Office Assistant,
type "document map" (without the quotation marks), click Search, and then click
one of the topics.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Word Help is not installed on your computer, please see the
following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: sr1 release1 8.0 8.00 frozen pane outline

======================================================================
Keywords          : kbusage word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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