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Q170140: XCLN: Error After Update.exe on Japanese Win16 Exchange Client

Article: Q170140
Product(s): Microsoft Exchange
Version(s): 5.0 SP1
Operating System(s): 
Keyword(s): 
Last Modified: 10-DEC-2000

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, version 5.0 SP1 
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SYMPTOMS
========

When you update your Japanese Win16 Exchange client to version 5.0 Service Pack
1 (SP1) and you click Continue Without Restarting Windows, you receive the
following error message:

  EXCHNG caused a GPF in module Krnl386.exe at 0001:515c

WORKAROUND
==========

When you update your Japanese Win16 Exchange client to version 5.0 SP1 using
Update.exe, you must choose the option to reboot at the end of the update for
the system to be updated successfully.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Windows 3.x
client, version 5.0 Service Pack 1. Microsoft is researching this problem and
will post new information here in the Microsoft Knowledge Base as it becomes
available.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword3 kbExchange500SP1
Version           : :5.0 SP1
Issue type        : kbbug
Solution Type     : kbpending

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