KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q170137: XFOR: PCMTA Service Stops When Message Sent with Date 00

Article: Q170137
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 02-MAY-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When a message arriving from the Internet Mail Service with a date of 1900 or a
2-digit date of 00 is bound for a user on MS Mail connected via the Microsoft
Mail Connector, the PCMTA may stop without error. The message remains in the
PCMTA queue. If you try to restart the PCMTA, you will receive the following
error message:

  Could not start the <msmail connector service name> on <server>.
  Error 1067: The process terminated unexpectedly.

The service will not start until the message is deleted or returned from the
PCMTA queue.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WinNT:5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.