KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q170134: RASDIAL Error 623 When Dial-up Entry Name Contains Spaces

Article: Q170134
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s): 
Keyword(s): kberrmsg kbnetwork
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are using the Windows NT RASDIAL utility to dial an entry from the
remote access service (RAS) phone book (Windows NT 3.51) or dial-up networking
(Windows NT 4.0), the following error message will be returned if the entry name
contains a space or spaces:

  Error 623 - Cannot find the phone book entry

CAUSE
=====

RASDIAL reads the name entered at the RASDIAL command until it finds a space.
For example, if you have an entry in your RAS phone book called MY ISP and you
attempt to dial it using RASDIAL by entering the following command: RASDIAL MY
ISP, you get the error 623. This is because RASDIAL tries to dial an entry in
your RAS phone book called MY.

RESOLUTION
==========

Put quotation marks around the dial-up entry name; for example:

  RASDIAL "MY ISP"
======================================================================
Keywords          : kberrmsg kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51,4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.