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Q170032: WD97: Multiple-Heading Numbering Converted to Plain Text

Article: Q170032
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta kbconversion word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you save a Microsoft Word 97 for Windows document with the Word 6.0/95
binary format converter, multilevel and heading numbering are changed to plain
text.

CAUSE
=====

This problem is caused by the Word 97 RTF Export Converter (Wrd6ex32.cnv ) that
ships with Microsoft Word 97 for Windows. The number formatting feature in Word
97 provides for greater customization of heading and multilevel numbering than
Word 6.0 or Word 7.0.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:

  Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2


MORE INFORMATION
================

SR-2 includes an updated version of the Wrd6ex32.cnv converter which causes the
multilevel and heading numbering to be converted to Word 6.0/95 heading
numbering format.

Additional query words: multilevel heading numbering converts wrd6ex32.cnv Outline retain

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Keywords          : kbdta kbconversion word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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