KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q170010: XADM: After Upgrade User Can’t Administer Exchange

Article: Q170010
Product(s): Microsoft Exchange
Version(s): winnt:5.0
Operating System(s): 
Keyword(s): exc5
Last Modified: 16-OCT-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After upgrading the Microsoft Exchange Server computer from version 4.0 Service
Pack 4 to version 5.0, the administrator can not use the Microsoft Exchange
Administrator program to administer Microsoft Exchange Server via Remote Access
Service (RAS).

CAUSE
=====

Upgrading to Exchange Server 5.0 causes some problems with the RAS service. For
more information please see Section 3.3.5 of the Exchange Server CD Readme.wri
file. This problem may also affect the dynamic RAS connection to other Exchange
Server computers.

RESOLUTION
==========

Install Windows NT Server 4.0 Service Pack 3 on the computer running the
Microsoft Exchange Administrator program and on the computer running Microsoft
Exchange Server.

Additional query words:

======================================================================
Keywords          : exc5 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : winnt:5.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.