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Q170005: XCON: MTA Fails to Start with WinNT Event ID 137

Article: Q170005
Product(s): Microsoft Exchange
Version(s): WinNT: 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 25-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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The Microsoft Exchange Server Message Transfer Agent (MTA) may fail to
start and the following event is logged in the Windows NT Application Log.

  Event ID: 137
  MSExchangeMTA A fatal directory error occurred. Change to the
  maximum logging level for more details.
  [MTA MAIN BASE 1 15] (16)

Check to make sure the Microsoft Exchange directory service is started. The
MTA relies on the directory service to properly initialize. This behavior
is by product design.
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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT: 5.5
Issue type        : kbprb

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