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Q169918: XCON:Event 2152 May Occur During MTA Startup

Article: Q169918
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 17-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When starting the Microsoft Exchange Server Message Transfer Agent (MTA), the
following error message may be displayed:

  Could not start the Microsoft Exchange Message Transfer
  Agent service on \\servername. Error 2140: An internal
  Windows NT error occurred.

Also, the following event may be logged in the Application Event Log:

  Event ID: 2152
  Source: MSExchangeMTA
  Category: Field Engineering
  A fatal database error occurred, the database recovery
  operation was not successful and manual correction will
  be required. Details can be found in the file:
  D:\EXCHSRVR\mtadata\.\MTACHECK.OUT\MTACHECK.LOG. Please
  contact Microsoft Product Support Services.
  [DB Server MAIN BASE 1 0] (16)

CAUSE
=====

The MTA is attempting to perform an online MTACHECK during startup, and an
existing Mtacheck.log file located in the \Exchsrvr\Mtadata\Mtacheck.out
directory may be corrupt. Additionally, the MTA may fail to start if the
Mtacheck.log file is marked as read-only. This flag should never be set by the
MTA itself.

RESOLUTION
==========

Either move or delete the Mtacheck.log file from the specified directory or
remove the read-only attribute of the file.


STATUS
======

Microsoft has confirmed this to be a problem with Microsoft Exchange Server
version 5.5. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbpending

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