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Q169849: XWEB: MAPI Clients Message Status Not Automatically Updating

Article: Q169849
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): kbtshoot kbusage
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========


When you run a Microsoft Outlook Web Access Client and read a message, Outlook or
Microsoft Exchange Client will not show the message as read until that client
reads a message.

CAUSE
=====

Exchange Client only updates the read/unread status of messages when it makes a
change to a message. As a result, if a message is read by a Web client, it will
continue to show up as unread in Outlook or Exchange Client until that client
makes a change (reads a message). This behavior is by product design.

Additional query words:

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Keywords          : kbtshoot kbusage 
Technology        : kbOutlookSearch kbOWASearch kbOWA550
Version           : WINDOWS:5.5
Issue type        : kbinfo

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