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Q169572: No Speech in Talk It! With Sound Blaster 32 or AWE 64

Article: Q169572
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbinterop kbsound
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Plus! for Kids, version 1.0 
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SYMPTOMS
========

When you attempt to use Talk It! to produce speech using a Creative Labs sound
card, no sound is heard.

CAUSE
=====

This problem occurs if you are using a Creative Labs Sound Blaster 32 or Sound
Blaster AWE 64 sound card and you have fully installed the Sound Blaster support
software. In some cases, the Sound Blaster software replaces the Microsoft ADPCM
CODEC with the Creative ADPCM CODEC.

The Microsoft ADPCM CODEC is required for playing back speech in Talk It! The
Creative ADPCM CODEC does not allow speech playback in Talk It!


RESOLUTION
==========

Use the following steps to disable the Creative ADPCM CODEC and then verify that
the Microsoft ADPCM CODEC is enabled:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click Multimedia.

3. On the Advanced tab, click the plus sign (+) to the left of Audio Compression
  Codecs to expand the branch.

4. Locate the Creative ADPCM CODEC.

  Note: If this codec is present, please continue to Step 5. If this codec is
  not present; this article does not apply to your problem. For more
  information about possible solutions to this problem, please refer to the
  following article in the Microsoft Knowledge Base.

  Q133365 Windows 95: Troubleshooting Problems with Compressed Audio

5. Select the Creative ADPCM CODEC and the click the Properties button.

6. Select Do Not Use This Audio Codec and then click OK.

7. Select the Microsoft ADPCM CODEC and then click the Properties button.

8. Verify that Use This Audio Codec is selected (if not, select it) and then
  click OK.

9. Click OK to exit Multimedia Properties.

10. Click the Start button, click Shut Down, select Restart The Computer, and
  then click the Yes button to reboot your computer. When the reboot is
  complete, try Talk It! You should now hear speech.

Additional query words:

======================================================================
Keywords          : kbinterop kbsound 
Technology        : _IKkbbogus kbGamesSearch kbPlusKids kbPlusSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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