Q169542: WD97: Messages When Attempting to Fax from Word

Article: Q169542
Product(s): Word 97 for Windows
Version(s): WINDOWS:95,97
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbusage winword word97
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you attempt to fax from Microsoft Word, you may receive the error message

- No transport provider was available for delivery to this recipient

  -or-

- You may receive "Undeliverable" mail messages for each document you send.

CAUSE
=====

This problem occurs for either of the following reasons:

- Microsoft Fax or another fax service transport is not installed.

  -or-

- You have not added the fax service to your user profile.

RESOLUTION
==========

To work around this problem, install Microsoft Fax or a different fax service
transport to your computer and configure your user profile to include the fax
service.

MORE INFORMATION
================

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152196 How to Install and Use Microsoft Fax

  Q141347 Err Msg: No Transport Provider Was Available for Delivery

  Windows 98 Users

  Q187549 Microsoft Fax Does Not Appear in Add/Remove Programs

Additional query words: 8.0

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Keywords          : kberrmsg kbinterop kbusage winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:95,97
Issue type        : kbprb

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