KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q169504: TrueType Fonts Displayed Incorrectly

Article: Q169504
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): kbdisplay win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

TrueType fonts may be displayed incorrectly, or not at all, or, your computer
may stop responding (hang) when you try to install a standard (.fon) or TrueType
(.ttf) font in Windows 95.

CAUSE
=====

This problem can occur if the ttfCache file in the Windows folder is damaged.

RESOLUTION
==========

To resolve this problem, use one of the following methods:

Method 1
--------

1. Restart your computer. When you see the "Starting Windows 95" message, press
  the F8 key, and then choose Safe Mode from the Startup menu.

2. In Safe mode, restart Windows 95 normally.

Method 2
--------

1. Restart your computer. When you see the "Starting Windows 95" message, press
  the F8 key, and then choose Safe Mode from the Startup menu.

2. Use Windows Explorer to remove the ttfCache file from the Windows folder.

  For information about how to delete a file, click Start, click Help, click the
  Index tab, type "deleting" (without quotation marks), and then double-click
  the "Deleting files or folders" topic.

  NOTE: You need to be able to view hidden files to see the ttfCache file. To
  view hidden files, click Options on the View menu in Windows Explorer, click
  Show All Files, and then click OK.

3. Restart Windows 95 normally.

MORE INFORMATION
================

The ttfCache file is a hidden file in the Windows folder that is rebuilt when
you do one of the following:

- Start Windows 95 in Safe mode, and then restart normally.

- Delete the ttfCache file and then restart Windows normally.

For additional information about font limits in Windows 95, see the following
article in the Microsoft Knowledge Base:

  Q131943 TrueType Font Limits in Windows 95

For additional information about troubleshooting TrueType fonts, see the
following article in the Microsoft Knowledge Base:

  Q133732 Missing TrueType Fonts in Fonts Folder or Programs

======================================================================
Keywords          : kbdisplay win95 
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.