KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q169407: Routing and Remote Access does not use TAPI Dialing Properties

Article: Q169407
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use a demand-dial interface in Routing and Remote Access Service (RRAS)
for Microsoft Windows NT version 4.0, it fails to use the dialing properties
that are normally used in Dial-Up Networking. For example, you may have your
dialing properties set to always dial a 9 to access an outside line, or *70 to
turn off call waiting. When you dial a demand-dial interface, those properties
are not used.

CAUSE
=====

Demand-dial interfaces in Routing and Remote Access do not use telephony dialing
properties. Normal Dial-Up Networking connections do use telephony dialing
properties. You can configure your telephony dialing properties by
double-clicking Modems in Control Panel.

RESOLUTION
==========

Manually enter any dialing strings you normally use directly into the phone
number field for your demand-dial interfaces. For example, if you have your
dialing properties set to always dial a 9 to access an outside line, you need to
add a 9 to the beginning of your phone number; for example 9xxx- xxxx.

STATUS
======

Microsoft has confirmed this to be a problem in Routing and Remote Access
Service for Windows NT version 4.0. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.