Q169132: Print Server Application Exception in S3POHPOP
Article: Q169132
Product(s): Microsoft SNA Server
Version(s): WINDOWS:3.0,3.0 SP1
Operating System(s):
Keyword(s): kbnetwork
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft SNA Server, versions 3.0, 3.0 SP1
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SYMPTOMS
========
The SNA Server Host Print service may generate an application exception that
creates a Drwtsn32.log in the Windows NT directory when configured for 3270 host
printing. The Windows NT Application Event Log will contain a message similar to
the following when this occurs:
Event ID: 4097
Source: DrWatson
Description: The application, exe\snaprint.DBG, generated an application
error.
The error occurred on <date> @ <time>. The exception generated
was
c0000005 at address 60d8c72b (s3pohpop).
CAUSE
=====
The application exception can be caused if the Host Print service accesses a
buffer after sending it to the SNA Server service.
STATUS
======
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0
Service Pack 1 (SP1). This problem was corrected in the latest SNA Server
version 3.0 U.S. Service Pack. For information on obtaining this Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
MORE INFORMATION
================
When this error occurs, the Drwtsn32.log will contain information similar to the
following:
Application exception occurred:
App: exe\snaprint.DBG (pid=<process id>)
When: <date> @ <time>
Exception number: c0000005 (access violation)
function: s3pohpop
60d8c706 66894d58 mov [ebp+0x58],cx ss:01539eb7=????
60d8c70a 6a03 push 0x3
60d8c70c 668b4e0c mov cx,[esi+0xc]
ds:0c0a6fcb=????
60d8c710 68b007da60 push 0x60da07b0
60d8c715 66890d0074da60 mov [tracevar (60da7400)],cx
ds:60da7400=0000
60d8c71c 6a04 push 0x4
60d8c71e 6a5f push 0x5f
60d8c720 6a12 push 0x12
60d8c722 e8994cffff call gw_trace (60d813c0)
60d8c727 8b542410 mov edx,[esp+0x10]
ss:0df9e92f=????????
FAULT ->60d8c72b 0fbf4a04 movsx ecx,word ptr [edx+0x4]
ds:0b743d43=????
60d8c72f 8a441112 mov al,[ecx+edx+0x12]
ds:0b743d43=??
60d8c733 8b4c2428 mov ecx,[esp+0x28]
ss:0df9e92f=????????
60d8c737 88410c mov [ecx+0xc],al
ds:0144f807=??
60d8c73a 0fbf4204 movsx eax,word ptr [edx+0x4]
ds:0b743d43=????
60d8c73e 03c2 add eax,edx
60d8c740 660fb65020 movzx dx,byte ptr [eax+0x20]
ds:0121ea3c=??
60d8c745 66c1e208 shl dx,0x8
60d8c749 660fb64021 movzx ax,byte ptr [eax+0x21]
ds:0121ea3c=??
60d8c74e 6603d0 add dx,ax
60d8c751 66895108 mov [ecx+0x8],dx
ds:0144f808=????
60d8c755 8b542410 mov edx,[esp+0x10]
ss:0df9e92f=????????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0cd7ff54 60d8babb 0cd7ff73 60da2e28 0ae885c4 001696a0 ppd3270!s3pohpop
0cd7ff70 60d8ef23 77f67570 001696a0 60d9a9dc 0001000b ppd3270!s3pohp
0cd7ff7c 60d9a9dc 0001000b 00000020 0ae885c4 001696a0 ppd3270!s3poproc
0cd7ffa4 60d86efd 0cd7ffec 1000fb84 01b5fb84 60da2e28 ppd3270!s3psproc
0cd7ffb8 77f04f32 60da2e28 1000fb84 01b5fb84 60da2e28 ppd3270!s3pmain
0cd7ffec 00000000 60d86df0 60da2e28 00000000 00000007 kernel32!lstrcmpiW
00000000 00000000 00000000 00000000 00000000 00000000
snaprint!<nosymbols>
The 3270 print provider for SNA Server 3.0 has been updated to correct this
problem.
Additional query words: trap
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Keywords : kbnetwork
Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1
Version : WINDOWS:3.0,3.0 SP1
Issue type : kbbug
Solution Type : kbfix
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