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Q169130: XFOR: MS Mail Migration Fails When User List File Is Specified

Article: Q169130
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 29-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to migrate users and messages from a Microsoft Mail for PC
Networks postoffice by running the Migration Wizard (Mailmig.exe) from a command
prompt, the migration may fail. This problem occurs when you use control files
to specify a user list file. In addition, the following event may appear in the
event log for each user you attempt to migrate:

  Source: MSExchangeMig
  Event: 7034
  Type: Error
  Category: None
  Description: User <mailbox> not found in the postoffice <postoffice>.

where <mailbox> is the user's mailbox and <postoffice> is the MS Mail
(PC) postoffice you are attempting to migrate from. After the migration is
finished, no users or messages are migrated.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


MORE INFORMATION
================

The following event appears in the event log after the migration finishes:

  Source: MSExchangeMig
  Event: 10068
  Type: Information
  Category: None
  Description: The 'Migration ' of mail from 'Microsoft Mail - <path>'
  completed with the following results:

  Extraction
  Start Time:       12:26:15
  Elapsed Time:     00:00:03

  Accounts:           0
  Shared folders:     0
  E-Mail Messages:    0
  PABs:               0
  Warnings:           0
  Errors:            13

  Import
  Accounts:           0
  Public folders:     0
  E-Mail Messages:    0
  PABs:               0
  Warnings:           0
  Errors:             0

where <path> is the full path to the MS Mail (PC) postoffice. This event
appears in the event log whether or not the migration is successful. Note that
the number of errors listed on the Errors line in the "Extraction" section
should be the same as the number of users listed in the user list file.

Additional query words: msmail

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

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