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Q169038: SMS: Event ID 132 Occurs After Applying an SMS 1.2 Service Pack

Article: Q169038
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsetup kbsms120 kbInventory smsinv
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

After installing a service pack for Systems Management Server 1.2, you may see a
number of Event ID 132 errors in the Application Event Log. These errors are
generated by Inventory Processor because there is a mismatch in the .raw file
created by client computers running Windows NT. After reporting the error, the
Systems Management Server Inventory Processor service rejects the client's
inventory data. You will find the following error in the Invproc.log file:

  CMSDObject::ReadData - incorrect dataLength for NT CPU; expected <XX>
  got <YY>

The event details are:

  Event Id: 132 Source: SMS

  Length of data given in Inventory Agent output file does not match expected
  length: <C:\SMS\site.srv\inventry.box\badraws\00000000.RAW>
  MachineName = <client machine name>
  SiteCode = <xxx>
  Component = SMS_EXECUTIVE

CAUSE
=====

This error occurs when Windows NT clients have not been upgraded to the Systems
Management Server 1.2 Service Pack 2 or later version of the Inventory Agent
executable file (either Inv32cli.exe or Invwin32.exe).

+---------------------------------------+
| File name    | Service name           | 
+---------------------------------------+
| Inv32cli.exe | SMS Client Inventory   | 
+---------------------------------------+
| Invwin32.exe | SMS_INVENTORY_AGENT_NT | 
+---------------------------------------+

MORE INFORMATION
================

The inventory agent typically starts every 24 hours to determine whether
inventory needs to be taken. If the answer is yes, inventory is taken and a .raw
file is created. For computers running Windows NT Workstation, which use
Inv32cli.exe, the .raw file is stored on the local hard disk drive. When the
user logs on to the network, Systems Management Server moves any .raw files to
the logon server. If the client sends a .raw file generated by a pre-SP2 version
of Inv32cli.exe, the error described in the SYMPTOMS section occurs.

For other client computers running Windows NT that use Invwin32.exe, the .raw
file is not stored on the local hard disk drive, but is created on the Systems
Management Server logon server. Again, if the .raw file is created by a pre-SP2
version of Invwin32.exe, the error occurs.

Systems Management Server 1.2 Service Pack 2 and later add extra information
gathering for CPU Type. Because of this, it was necessary to increase the size
of the CPU record string from 44 bytes to 54 bytes. The Inventory Processor
checks the integrity of all data before converting the .raw file to a .mif file.
It expects the record length to be 54 bytes and therefore discards the .raw file
when it is not. Systems Management Server 1.2 Service Pack 4 once again
increases this record to allow improved CPU detection.

After the Systems Management Server client has been updated, the problem does not
occur. The client automatically updates its client files when Runsms.bat or
Smsls.bat is run from an updated Systems Management Server logon server.

NOTE: The MIPS versions of the following files were not included in Systems
Management Server 1.2 Service Pack2.

Client files (in Site.srv\Maincfg.box\Client.src and Logon.srv\X86.bin)
-----------------------------------------------------------------------

Inv32cli.exe
Invwin32.exe

Server Files (in Site.srv\X86.bin)
----------------------------------

Dbcnv12.exe
Dbcnv12a.exe
Invwin32.exe
Invproc.dll

These files have been added to the Systems Management Server hotfix tree and can
be obtained through Microsoft Product Support Services.


Additional query words: prodsms invwin32 inv32cli

======================================================================
Keywords          : kbsetup kbsms120 kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbprb

=============================================================================

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