KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q169030: Uninstalling HP Direct Tape Access Changes System Icons

Article: Q169030
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kb3rdparty kbenv kbui win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, you should first make a backup copy of the
registry files (System.dat and User.dat). Both are hidden files in the
Windows folder.

SYMPTOMS
========

After you uninstall Hewlett-Packard (HP) Direct Tape Access in Windows 95, icons
for programs and other items may appear as generic document icons.

CAUSE
=====

When HP Direct Tape Access is installed, it updates the registry to point to its
custom icons. When HP Direct Tape Access is uninstalled using the Add/Remove
Programs tool, the changes it made to the registry are not undone. Windows
Explorer refers to the registry for information about which icons to display,
but the registry points to icons that are no longer installed on the computer.
As a result, Windows Explorer displays a generic document icon instead of the
correct system icon.

RESOLUTION
==========

WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall Windows 95. Microsoft cannot guarantee that problems
resulting from the incorrect use of Registry Editor can be solved. Use Registry
Editor at your own risk.

NOTE: For information about how to edit the registry, view the Changing Keys And
Values online Help topic in Registry Editor (REGEDIT.EXE). Note that you should
make a backup copy of the registry files (SYSTEM.DAT and USER.DAT) before you
edit the registry.

Use Registry Editor (Regedit.exe) to follow these steps:

1. Create a "DefaultIcon" (without the quotation marks) subkey in the following
  registry key, and specify a default value of "%1" (including quotation
  marks):

  HKEY_CLASSES_ROOT\exefile

  If the HKEY_CLASSES_ROOT\exefile\DefaultIcon registry key already exists but
  has a default value other than "%1" (including quotation marks) , change the
  default value to "%1" (including quotation marks).

2. Delete the following subkey from HKEY_CLASSES_ROOT\exefile\shellex:

  IconHandler

3. Create a "DefaultIcon" (without the quotation marks) subkey in the following
  registry key, and specify a default value of "%1" (including quotation
  marks)):

  HKEY_CLASSES_ROOT\icofile

  If the HKEY_CLASSES_ROOT\icofile\DefaultIcon registry key already exists but
  has a default value other than "%1" (including quotation marks), change the
  default value to "%1" (including quotation marks).

4. Delete the following subkey from HKEY_CLASSES_ROOT\icofile\shellex:

  IconHandler

5. Close Registry Editor and restart your computer.


MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.


Additional query words: ditto max icon shelliconcache shelli~1 seagate

======================================================================
Keywords          : kb3rdparty kbenv kbui win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.