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Q168950: WD97: Bookmark at End of Document Lost After Save

Article: Q168950
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbusage word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you save a Word document, the bookmark at the end of the document may be
lost. This problem occurs when either of the following conditions exist:

- The document you save contains header or footer text, but the body of the
  document is blank except for the bookmark.

  -or-

- You open and save the document in another version of Word, and the document
  contains text in the header or footer and a bookmark after the body text at
  the end of the document.

NOTE: This problem does not occur if you have never typed text in the header or
footer of the document. If you type text in the header or footer and then delete
the text, the problem still occurs.

WORKAROUND
==========

To work around this problem, add the bookmark back to the end of the document
after you add text to the body of the document or after you have saved the
document in a different version of Word.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: 8.0

======================================================================
Keywords          : kbusage word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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