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Q168931: Err Msg: Setup Was Unable to Verify Your <X>: Drive

Article: Q168931
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kberrmsg kbsetupkbfaq
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

When you are running Windows NT 4.0 Setup from the three boot floppy disks, you
may receive the following error message on the third disk when Setup performs a
check of your hard disks:

  Setup was unable to verify your <X> drive

where <X> is C: or D: depending on your configuration.

CAUSE
=====

This occurs if Autochk.exe cannot check the drive or cannot be loaded. Most
likely, Windows NT Setup detected a CD-ROM drive but could not read from it.
Because this is not a fatal error, you can continue, but you may have problems
copying the files from your CD-ROM drive. This can also lead you to believe that
your hard disk is damaged, but may be just a bad CD- ROM or failing CD-ROM drive
or controller.


RESOLUTION
==========

If the message occurs because of a CD-ROM that cannot be read, try the following
steps to work around the problem:

1. For a drive using the FAT file system, copy the I386 folder to the hard disk
  and then install from the hard disk using the WINNT /B command.

2. For a drive using the NTFS file system, try replacing the CD-ROM, the CD-ROM
  drive, or the CD-ROM controller.

Additional query words: Autochk autocheck

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Keywords          : kberrmsg kbsetup kbfaq
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 4.0

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